With Care
Welcome back. As you return, we enter into a whole new way of offering you the care you have grown accustomed to. One of the most profound gifts we have as human beings is the ability to adapt. Expect a bit of a learning curve. I ask for your patience as we learn together. In the not to distant future this will be second nature. Please understand that I am taking extra precautions because I care for you, your loved ones, and my own health. Always remember these changes are about all of us staying well and moving forward with knowledge, adaptability, and hope.
Step- By - Step
This checklist is a way to take one step at a time. The process will be different but the care is the same. To make this easier and less stressful please use this list as a guide. You can pull this up on your phone, tablet, or computer to go over the new process. You can also have it on your phone so as you go though the process the day of your appointment it will be just taking one step at a time. I have missed you and look forward to seeing you very soon.
Before Your Session
Schedule Your Appointment Online
E-mails
Forms
The Day Of Your Appointment
Masks
Timing
Once You Arrive
The Office
As I Leave
Pay for a Session or Discounted Series:
Schedule Your Next Appointment
Updates Since COVID-19:
+ Step-By-Step Guide – I have created an online and mobile friendly checklist to walk you through the changes in my practice due to COVID-19. Use this as a way to make this experience a positive one. Expect the learning curve and we will work though this together. https://getoutofshape.com/stepbystep-form
+ Online Health Forms - An online health screen from DocuSign will be e-mailed to you the when you schedule and the day of your appointment. You will need to fill all documents out, sign, and return it to me before commuting to your session. (These are confidential) If your forms are not completed your appointment will be re-scheuled.
+ Car Health Screen - Your temperature will be taken by a touch-less thermometer and your health questions will be asked in the parking area before you will be allowed to enter. (This is confidential) If your temperature is above 99.5 degrees F or any of the questions do not meet the screening process you will be asked to re-schedule your appointment when you can meet the health screen.
+ Our Waiting Room is Closed – To avoid contact with surfaces and other clients/patients the waiting area is closed until further notice. You will only enter the building once you have been cleared with the car side health screen.
+ Masks Are Mandatory - You will need to wear a mask from the time of your car side health screen until the time you return to your car after your session. You are encouraged to bring your own clean mask. If you do not have one, a mask will be provided for you during your car side temperature health screen. If you choose not to wear a mask you will be asked to leave and can reschedule if you change your mind in the future. https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html
+ Practitioner Health Screen - Ryan Moschell will do a daily self-health screen daily which will be written on a dry erase board in his studio.
+ Touch-less Hand Sanitizer - There will be hand sanitizer station for you in in my treatment room.
+ Touch-less Paper Towel Dispenser - There is a touchless paper towel dispenser in my treatment room. Just cup and place your hand below the dispenser.
+ Touch-less Trash Can – There is a touchless trash can in my treatment room. Just wave your hand near the front of the lid to open.
+ Medical Laundry Service – I have hired Nixon medical to wash and deliver the linens for my practice.
+ Practitioner PPE - Ryan will be wearing a face shield/eye protection, gloves (if requested), and wearing clean clothing for each session.
+ Client - Practitioner Contact - Pre and post session contact and any extra conversation will be kept to a minimum. We can communicate via phone or email before or after your session if needed.
+ Contactless Payments - All payments will be contactless:
- Requested Method - Pay online before or after your appointments.
(An e-mail or text will be sent to you just after your session.)
- Available But Not Suggested - Phone or EVM credit card chip.
+ Contactless Scheduling - All future/follow up appointments will be made online. An e-mail or text will be sent to you just after your session.
+ Increased Deep Cleaning - The studio will be adding strict and extended COVID compliant cleaning and session protocols to its already regular cleaning schedule.
+ Chemical Disinfectants - CDC recommended cleaners and contact times will continue to be in place.
+ Steam cleaning – the carpet is be steam cleaned daily.
+ Air Filtration – 2 Rabbit Air HEPA air filter with germ defense filters will be on continuously (day and night), filters changed regularly, and the studio will be aired out between sessions.
+ UV light – Daily my treatment room will be disinfected by exposing it to UV light between clients. https://www.cuimc.columbia.edu/news/far-uvc-light-safely-kills-airborne-coronaviruses
+ Patience and Understanding - There will be a learning curve as to how sessions will be from now on. Please be patient as we navigate this together in the safest way possible.
Thank you for your understanding and continued investment in your health and wellbeing with Ryan Moschell.
Thank You!
Your business is appreciated and I look forward to serving you in the safest possible way to help you to Get Out Of Shape® and Stay Out Of Shape™. Stay well and see you again soon!